Carnival Policy

Atlanta Caribbean Carnival — Code of Conduct & Event Participation Policy

Atlanta Caribbean Carnival is committed to providing a safe, welcoming, inclusive, and enjoyable experience for everyone attending, participating in, or working at the Carnival.

 

By purchasing a ticket, registering as a participant, attending an event, or entering any Atlanta Caribbean Carnival venue or event area, you agree to follow this Code of Conduct.

1. Respectful Behavior
All attendees, performers, vendors, volunteers, staff, and participants are expected to treat one another with respect. Harassment, intimidation, discrimination, threats, fighting, or abusive behavior will not be tolerated.

This includes inappropriate verbal, physical, or online behavior directed toward attendees, staff, performers, vendors, volunteers, or other participants.
2. Safety and Security
For the safety of everyone, attendees must follow reasonable instructions from Atlanta Caribbean Carnival staff, security personnel, law enforcement, and emergency personnel.

Weapons, dangerous items, or any item that may reasonably create a safety risk are prohibited. Security personnel may conduct appropriate screening before entry.
3. Prohibited Conduct
Atlanta Caribbean Carnival reserves the right to deny entry to or remove any person who engages in conduct that creates a safety concern, disrupts the event, damages property, or violates applicable laws.

Individuals who are removed from an event may not be entitled to a refund.
4. Alcohol and Controlled Substances
Alcohol may only be consumed in accordance with applicable laws and event rules. Illegal drugs and unauthorized controlled substances are prohibited.

Attendees must comply with all applicable age restrictions and alcohol-service requirements.
5. Minors
Parents and guardians are responsible for the supervision and safety of minors in their care. Atlanta Caribbean Carnival may establish age restrictions or additional requirements for particular events or activities.

6. Photography and Recording
Atlanta Caribbean Carnival and its authorized representatives may photograph, film, or otherwise record events for promotional, documentary, archival, or social-media purposes.

By attending, you acknowledge that you may appear in photographs or recordings taken in public event areas.
7. Personal Property
Attendees are responsible for their personal belongings. Atlanta Caribbean Carnival is not responsible for lost, stolen, or damaged personal property except where required by applicable law.
8. Event Changes
Event schedules, performers, venues, activities, and other details may change due to circumstances beyond the organizers' control, including weather, safety concerns, venue requirements, or government directives.

Atlanta Caribbean Carnival will provide updates when reasonably possible.
9. Enforcement
Atlanta Caribbean Carnival reserves the right to take reasonable action to protect the safety and experience of attendees and participants, including denying entry or removing individuals who violate this policy.

Nothing in this policy limits any rights or obligations provided by applicable law.
10. Contact
Questions or concerns regarding this policy can be directed to the Atlanta Caribbean Carnival organizing team through the contact information provided on our website.

Atlanta Caribbean Carnival — Ticket Refund Policy

Atlanta Caribbean Carnival — Ticket Refund Policy

No Refunds on Ticket Purchases
All ticket sales for Atlanta Caribbean Carnival are final and non-refundable.

Once a ticket has been purchased, refunds, credits, exchanges, or cancellations will not be provided due to a change of plans, personal circumstances, failure to attend, scheduling conflicts, or any other reason.

Tickets may not be returned or exchanged for another event date, unless otherwise stated by Atlanta Caribbean Carnival.
Event Changes or Cancellation
Atlanta Caribbean Carnival reserves the right to modify the event date, time, location, performers, programming, or other event details when circumstances require.

If Atlanta Caribbean Carnival cancels an event or determines that a refund is required under applicable law, information regarding available options will be communicated to ticket holders through the contact information associated with their purchase.
Lost or Unused Tickets
Atlanta Caribbean Carnival is not responsible for lost, stolen, damaged, or unused tickets. Failure to attend the event does not qualify for a refund or credit.

Ticket Resales and Transfers
Ticket transfers or resales are subject to any restrictions communicated by Atlanta Caribbean Carnival or the ticketing provider. Atlanta Caribbean Carnival is not responsible for tickets purchased from unauthorized third parties.
Agreement to Policy
By purchasing a ticket to Atlanta Caribbean Carnival, you acknowledge and agree that all ticket purchases are final and non-refundable, subject to any rights or remedies that cannot legally be waived.